STARFACE review 2026
How good is STARFACE really?
77/100 points
kosten.org editorial team
Last updated: 2026-10-30
77/100
Points
Based on published terms and features
STARFACE offers a German phone system as either a cloud service or an on-premises appliance. The Linux-based solution is particularly widespread in the DACH region thanks to a strong partner network.
Highlights of our STARFACE review
- Made in Germany
- Cloud or appliance
- Linux-based
- 30,000+ installations
Table of contents
1 Features & telephony
22/30
Points
STARFACE offers all the core PBX functions: IVR, ring groups, queues, simultaneous ringing. Video conferencing is integrated in newer versions. The modular approach allows extensions via its own app system. Mobile and desktop clients are available. The UC features are solid but not at the level of Cisco-based solutions.
2 Voice quality & reliability
17/22
Points
The Linux base ensures high stability. HD voice is supported. With the on-premises variant, your own infrastructure determines availability. The cloud version is hosted in German data centres; specific availability commitments are governed by the contract with the partner.
3 Integrations & administration
14/18
Points
The admin interface is clear and well localised. CRM integrations via modules (Salesforce, SAP, MS Dynamics). API access for developers. Hardware provisioning for Yealink, Snom and Grandstream. The partner network offers additional custom modules.
4 Security & data protection
14/16
Points
Developed entirely in Germany. With on-premises operation, full data control. SRTP and TLS encryption. GDPR-compliant. Data processing agreement for the cloud variant. The Linux base offers inherent security advantages.
5 Price & plans
10/14
Points
STARFACE does not publish prices (as of October 2026, according to starface.com): cloud, on-premises and hybrid solutions are sold via certified partners, who prepare an individual quote. Besides the licence or cloud costs, there may be costs for set-up, hardware and partner services. For a comparison you should obtain several partner quotes.
Pros & cons at a glance
Pros
- Flexible deployment
- Made in Germany
- Stable Linux base
- Strong partner community
Cons
- UCC not state-of-the-art
- No public prices
- Set-up via a partner
Conclusion: STARFACE review
77/100
Good (2.1)
STARFACE is a solid German phone system for companies that value local data storage and a strong partner network. The flexibility between cloud and on-premises is a plus; prices, however, are only available on request via partners.
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