kosten.org editorial team
Last updated: 2026-02-08
58/100
Points

Zasta follows a unique business model: the tax return is not only prepared by software but also checked by a genuine tax adviser. If the refund is under €100, the whole service is free – so the risk lies with the provider.

Highlights of our Zasta review

  • Zasta scores 64/100 points.
  • A genuine tax adviser checks every return.
  • Free if the refund is under €100.
  • Objection service included.

1 Range of functions

19/35
Points
Zasta supports income tax. Receipt scan via app and ELSTER submission (the tax authorities' online filing system) via the tax adviser. Objection service included. No optimisation of its own – the tax adviser takes over. Scoring (19/35): Solid basic functions. The tax adviser check is unique. But document retrieval is missing and there are no AI tips.

2 Usability

14/21
Points
Interview mode available. The app is kept simple. Carry-over from the previous year possible. The workflow is different: you prepare the return, then an adviser checks it – that takes longer. Scoring (14/21): Simple to use, but the adviser check delays the process.

3 Price & licence

8/21
Points
Free if the refund is under €100. Otherwise a fixed price of €99. Considerably more expensive than pure software solutions, but with a tax adviser check. Scoring (8/21): The risk-free model is interesting, but €99 for higher refunds is expensive by comparison.

4 Platforms

9/12
Points
Web and app (iOS/Android). Cloud-based. Scoring (9/12): Web and app with cloud sync. No desktop.

5 Support & security

8/11
Points
In principle the tax adviser is the support. Email support in addition. Hosting in Germany. Scoring (8/11): A tax adviser as a support channel is a plus. German hosting.

Pros & cons at a glance

Pros

  • Tax adviser check included
  • Risk-free for small refunds
  • Objection service
  • German hosting

Cons

  • €99 for higher refunds
  • No instant submission
  • No AI assistant
  • Longer processing time

Conclusion: Zasta review

58/100
Satisfactory (3.1)

Zasta scores 64 out of 100 points. The concept with a genuine tax adviser check is unique and offers maximum reassurance. The high price for larger refunds and the longer processing time are the drawbacks.

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