Norman review 2026
How good is Norman really?
62/100 points
kosten.org editorial team
Last updated: 2026-02-08
62/100
Points
Based on published terms and features
Norman is one of the youngest providers on the market and relies on a radically simple design. The app promises a tax return in 15 minutes on average – and keeps that promise for simple tax cases.
Highlights of our Norman review
- Norman scores 66/100 points.
- Fastest completion: ~15 minutes.
- Modern, minimalist app design.
- AI chatbot answers tax questions.
Table of contents
1 Range of functions
17/35
Points
Norman covers income tax for employees. Receipt scan via app, AI chatbot for questions. No automatic document retrieval. Direct ELSTER submission (the tax authorities' online filing system) integrated. Basic tax tips.
Scoring (17/35): Basically sound for simple cases. The AI chatbot is nice. Limited in tax types and no document retrieval.
2 Usability
17/21
Points
The interview mode is very intuitive and optimised for speed. The minimalist design reduces distractions. Help via AI chatbot. Carry-over from the previous year via import.
Scoring (17/21): Very good UX. Minimalist and quick. The AI chatbot as a help is innovative.
3 Price & licence
14/21
Points
€34.99 per filing. Try for free until submission. Only one return per purchase.
Scoring (14/21): Good price. Free trial version. Only 1 return.
4 Platforms
9/12
Points
Web and app (iOS/Android). Cloud-based.
Scoring (9/12): Web and app. No desktop. Cloud sync.
5 Support & security
5/11
Points
Email support and AI chatbot. Hosting in Germany.
Scoring (5/11): Basic support. German hosting.
Pros & cons at a glance
Pros
- Fastest completion
- Modern design
- AI chatbot
- Receipt scan
Cons
- New provider
- Few experience reports
- Not for complex cases
- No document retrieval
Conclusion: Norman review
62/100
Good (2.9)
Norman scores 66 out of 100 points and impresses with speed and design. A refreshing alternative for simple employee tax returns. For complex cases, features are still missing.
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