Helpling review 2026
How good is Helpling really?
84/100 points
kosten.org editorial team
Last updated: 2026-03-14
84/100
Points
Based on published terms and features
Helpling is the market leader among online cleaning services in Germany and was named test winner by N24. The platform arranges insured cleaners for private households.
Highlights of our Helpling review
- N24 test winner for online cleaning services
- 1 million+ cleanings arranged
- All cleaners insured
- From approx. €13.80/hour
Table of contents
1 Booking & matching
Booking with Helpling couldn't be simpler: enter your postcode, choose the date and frequency, and select a cleaner from the profiles. Each cleaner sets their own hourly price – so you can choose between cheaper and more experienced cleaners.
2 Quality & safety
All cleaners at Helpling are vetted and have liability insurance. The platform has received the N24 test winner award. If you are unhappy, changing cleaner is no problem.
3 Prices & payment
Hourly prices are set by the cleaners individually. Payment is made securely online by credit card or direct debit, only after the cleaning has been done. Cancellation free up to 48h in advance. Tax-deductible as a household-related service (a 20% saving).
4 Availability & service
Helpling is available in all major German cities. Personal customer service 6 days a week. One-off or regular booking is possible, with no contract commitment.
5 Additional services
In addition to standard cleaning, Helpling also offers professional window cleaning and furniture assembly. Further special services are offered in selected regions.
Pros & cons at a glance
Pros
- N24 test winner among online cleaning services
- Profiles can be compared
- Tax-deductible
- No contract commitment
Cons
- Prices vary by cleaner
- Cancellation max. 48h in advance
- Not available everywhere
Conclusion: Helpling review
84/100
Very good (1.8)
Helpling scores 84 out of 100 points and is the best-rated platform in our household cleaning comparison. The largest choice, insurance cover and easy booking speak for Helpling.
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