kosten.org editorial team
Last updated: 2026-02-01
68/100
Points

bunq, the self-styled "Bank of the Free", is a Dutch neobank that stands out for radical innovation and a strong commitment to sustainability. Unlike many traditional banks, bunq relies on a paid subscription model and in return offers features that are particularly attractive to digitally savvy power users and international travellers. We examined how the Amsterdam-based bank holds its own in the German market.

Highlights of our bunq review

  • bunq scores a solid 74/100 points in our rating – innovative and sustainable, but expensive by comparison.
  • Unique Pocket system with up to 25 separate IBANs.
  • Consistent focus on sustainability through tree-planting schemes (Easy Green).
  • Excellent for cashless payments worldwide with no foreign currency fees.

1 Account management

12/25
Points
bunq's account model differs fundamentally from German competitors: there is no completely free current account. The entry-level plan, Easy Bank, costs €3.99 a month, while the premium plans can cost up to €18.99. In return, customers get an extremely flexible system optimised for speed and mobile use. Because bunq does not hold a German banking licence but operates under its Dutch licence, customers receive a Dutch IBAN (although German IBANs are now available too). The focus is clearly on a modern user experience, which is paid for with monthly fixed costs.

2 Cards

11/15
Points
On the higher subscription tiers, bunq offers a very generous card package that includes up to three physical cards (Mastercard Debit or Maestro). Particularly innovative are the virtual cards, which can be generated for online purchases and deleted at any time, greatly increasing security when shopping online. There is no genuine credit card with a credit line at bunq. The cards issued work on a balance basis, but are often marketed as a "Travel Card" that is more widely accepted by hotels and car rental companies than ordinary debit cards.

3 Cash withdrawals

10/20
Points
Cash provision at bunq is geared more towards a cashless lifestyle. Depending on the subscription tier, a certain number of monthly withdrawals worldwide are included. After that, however, the fees can be steep. Since bunq does not operate its own ATM network, customers rely on Mastercard acceptance. Paying in cash is possible in Germany via partners such as Viacash, but comes with percentage-based fees. For people who regularly depend on cash or need to make deposits, bunq is therefore only of limited use as a main account.

4 Payments

8/8
Points
Payments are where bunq plays to its full strength. Apple Pay and Google Pay are supported natively. A real highlight is the absence of foreign currency fees on card payments worldwide – bunq uses the real exchange rate with no mark-up, which makes the bank an ideal travel companion. The app also offers features such as automatically rounding up amounts to save, or splitting bills in real time with other bunq users. The technical implementation of payments is absolutely market-leading.

5 Interest & saving

6/7
Points
bunq offers attractive interest on balances, paid out weekly – a first on the market that creates a compound-interest effect. The interest applies not only to special savings accounts but often to the whole balance up to a certain limit. The savings system is closely linked to the sustainability promise: on the Easy Green plan, the bank plants a tree for every €100 spent with the card. This lets you combine building wealth with a clear green conscience, even if the subscription fees can quickly eat up the interest earned on smaller sums.

6 Banking app & features

9/10
Points
The bunq app is a powerhouse of features, but can feel overloaded to beginners at first. Features such as up to 25 separate sub-accounts (Pockets), each with its own IBAN, are unique and allow highly individual organisation of your finances. Instant transfers are standard at bunq and usually free. The app also offers detailed insights into spending behaviour and lets you create joint accounts in just a few clicks. Anyone who loves innovative technology will love bunq.

7 Customer service

5/8
Points
Customer service takes place almost entirely digitally via in-app support. Staff usually respond quickly, but communication is often in English, as bunq employs an international team in Amsterdam. Emergency telephone support is available but is not intended for general enquiries. The lack of branches and of a traditional hotline model on the German pattern could be a hurdle for some customers. bunq clearly relies on self-service and a strong community in its own forum.

8 Security & extras

7/7
Points
bunq holds a full Dutch banking licence. Deposits of up to €100,000 are therefore covered by the Dutch deposit protection scheme (Einlagensicherung), which is comparable to the German standard. The app also offers high-end security features such as rotating CVC codes for credit cards. With extras such as the CO2 calculator and the ability to specify exactly which sectors your money may be invested in, bunq sets standards in ethical banking. This values-driven approach is a strong argument for the bank.

Pros & cons at a glance

Pros

  • Highly innovative Pocket system (25 IBANs)
  • Weekly interest credited on balances
  • No foreign currency fees worldwide
  • Strong focus on sustainability (tree donations)
  • Free instant transfers
  • State-of-the-art security features in the app

Cons

  • No free account model available
  • Support primarily in English and digital only
  • No German deposit protection (but Dutch standard)
  • App interface sometimes too complex for minimalists

Conclusion: bunq review

68/100
Good (2.6)

With 74 out of 100 points, bunq is the ideal choice for globetrotters, tech enthusiasts and people who care about sustainability. The high subscription fees make bunq a luxury product among neobanks, but the features on offer and the ethical orientation justify the price for the right target group.

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