kosten.org editorial team
Last updated: 2026-02-15
78/100
Points

Bezahlexperten acts as a broker and finds the optimal card terminal solution for each merchant. The Flensburg-based provider convinces with personal advice, albeit at the expense of price transparency.

Highlights of our Bezahlexperten review

  • Individual advice
  • Comparison of various acquirers
  • German-language support
  • 25,000+ customers

1 Costs & fees

19/28
Points
Bezahlexperten advertises a flat-rate model: a maximum of 1.19% per card payment, no base fee, no minimum turnover, the terminal costs nothing extra and the contract can be cancelled monthly (as of October 2026, bezahlexperten.de). The exact terms per card type are only set in the consultation.

2 Payment methods & acceptance

19/24
Points
Depending on the terminal chosen: all common cards, NFC, Apple/Google Pay. The choice of terminal is made by Bezahlexperten based on the merchant's requirements.

3 Hardware & ease of use

16/20
Points
Bezahlexperten offers various terminals from well-known manufacturers (Verifone, Ingenico, CCV). The selection depends on the sector and requirements – countertop, mobile or integrated. Quality corresponds to the respective manufacturer's standards.

4 Software & integrations

12/16
Points
Till system integration depends on the terminal chosen. Bezahlexperten advises on the choice of suitable interfaces. DATEV export and accounting connection are possible. No dashboard of its own.

5 Support & contract terms

12/12
Points
A personal contact is the strength. Telephone support in German. Contract terms are typically 24-48 months. Hardware service and replacement included.

Pros & cons at a glance

Pros

  • Personal advice
  • Favourable terms for high-volume merchants
  • Hardware service included
  • German-language support

Cons

  • Prices not transparent
  • Long contract terms
  • No self-service

Conclusion: Bezahlexperten review

78/100
Good (2.1)

Bezahlexperten is the right choice for merchants with a higher turnover who want to negotiate individual terms and value personal advice. For small businesses, SumUp or Zettle is the better choice.

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