Haftpflicht Helden
Experiences, reviews and information about the provider
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Details
Pros
- Can be taken out within a few minutes online or via app
- Established German mutual insurer as risk carrier in the background
- Liability cover for niche risks such as drones and horses
- Short contract terms with flexible cancellation options
Cons
- No risk carrier of its own, the partner insurer provides the benefits
- No BaFin insurance supervision over the intermediary itself
- Consumer advocates successfully issued a warning over the former company name
- No on-site advice network, contact only digitally and by phone
Fact sheet: Haftpflicht Helden
| Company name | Haftpflicht Helden |
| Founded | 2015 |
| Headquarters | Hamburg |
| Country | 🇩🇪 Germany |
| Type | insurtech |
| Website | helden.de * |
About Haftpflicht Helden
Haftpflicht Helden is run by Insurance Hero GmbH, based in Hamburg, which was founded in 2015 and has offered its products since June 2016; since 2019 the company has also traded under the brand helden.de. The company is not an insurer but is licensed as an insurance broker and agent under section 34d of the Trade Regulation Act (Gewerbeordnung) and is assigned to the Hamburg Chamber of Commerce. Insurance cover is provided by NV-Versicherungen VVaG from Neuharlingersiel, and in some lines the company also works with Hiscox. The offer includes personal liability, dog and horse owner's liability, drone liability and home contents, in each case taken out via the website or app. The brand is aimed mainly at customers looking for a quick digital sign-up.
Special features
- Legal entity is Insurance Hero GmbH in Hamburg
- Risk carrier is NV-Versicherungen VVaG in Neuharlingersiel
- Haftpflicht Helden brand since 2016, second brand helden.de since 2019
- Licensed as insurance broker and agent under section 34d GewO
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