| Security & data protection | Encryption & protocols | -
•
AES-256 + WireGuard/OpenVPN = full points
-
•
AES-256 + OpenVPN = 7 points
-
•
Older protocols only = 3 points
| 10 |
| No-logs policy | -
•
Independently audited + RAM-only = full points
-
•
Independently audited = 6 points
-
•
Only claimed = 3 points
-
•
Logs are stored = 0 points
| 8 |
| Kill switch & DNS leak protection | -
•
Kill switch + DNS/IPv6 leak protection = full points
-
•
Kill switch available = 4 points
-
•
No kill switch = 0 points
| 6 |
| Company headquarters & legal situation (data protection jurisdiction) | -
•
Outside Fourteen Eyes (Panama, Switzerland, BVI) = full points
-
•
EU country with strong data protection = 3 points
-
•
Five Eyes country (USA, UK, AU) = 1 point
| 6 |
| Speed & performance | Download speed | -
•
≥ 90% of original speed = full points
-
•
≥ 75% = 6 points
-
•
≥ 50% = 3 points
-
•
< 50% = 0 points
| 10 |
| Latency / ping | -
•
< 15 ms overhead = full points
-
•
15–30 ms = 3 points
-
•
> 30 ms = 1 point
| 5 |
| Streaming performance (4K capable) | -
•
4K without buffering on Netflix/Disney+ = full points
-
•
HD smooth, 4K with buffering = 3 points
-
•
Frequent buffering/blocks = 0 points
| 5 |
| Servers & locations | Number of servers | -
•
≥ 5,000 servers = full points
-
•
≥ 3,000 = 5 points
-
•
≥ 1,000 = 3 points
-
•
< 1,000 = 1 point
| 7 |
| Country coverage | -
•
≥ 90 countries = full points
-
•
≥ 60 countries = 4 points
-
•
≥ 30 countries = 2 points
-
•
< 30 countries = 0 points
| 6 |
| Specialty servers (streaming, P2P, double VPN) | -
•
All three types = full points
-
•
Two types = 3 points
-
•
Standard only = 1 point
| 5 |
| Features & usability | App quality & platforms | -
•
All platforms + router + TV = full points
-
•
Desktop + mobile + browser = 5 points
-
•
Desktop + mobile only = 3 points
| 7 |
| Simultaneous connections | -
•
Unlimited = full points
-
•
≥ 6 devices = 4 points
-
•
5 devices = 3 points
-
•
< 5 devices = 1 point
| 5 |
| Split tunnelling | -
•
On all platforms = full points
-
•
Desktop or mobile only = 2 points
-
•
Not available = 0 points
| 3 |
| Customer service | -
•
24/7 live chat + email + FAQ = full points
-
•
Live chat (limited) + email = 3 points
-
•
Email/tickets only = 1 point
| 5 |
| Price & plans | Monthly price (2-year subscription) | -
•
< €3/month = full points
-
•
€3–5/month = 5 points
-
•
€5–8/month = 3 points
-
•
> €8/month = 1 point
| 7 |
| Money-back guarantee | -
•
≥ 30 days = full points
-
•
14 days = 2 points
-
•
None = 0 points
| 3 |
| Free version / trial | -
•
Functional free version = full points
-
•
Free trial version = 1 point
-
•
Charged only = 0 points
| 2 |
